Terms & Conditions for Ayat Ambulance
Effective Date: January 1, 2024
Welcome to Ayat Ambulance! These Terms & Conditions (“Terms”) govern your use of the website https://www.ayatambulance.com (the “Website”) and the services provided by Ayat Ambulance (“we,” “us,” or “our”). By accessing or using our Website and services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or services.
1. Definitions
- “Services” refers to the ambulance rental services, including emergency and non-emergency patient transport, provided by Ayat Ambulance.
- “User,” “You,” “Your” refers to the individual or entity accessing or using our Website and Services.
- “Website” refers to https://www.ayatambulance.com.
2. Acceptance of Terms
By using our Website or engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
3. Our Services
Ayat Ambulance provides ambulance rental services within Bangladesh. Our services include, but are not limited to:
- Emergency ambulance services
- Non-emergency patient transport
- Inter-city patient transfer
While we strive to provide timely and efficient services, we cannot guarantee specific arrival times due to unpredictable factors such as traffic, road conditions, and unforeseen emergencies.
4. How to Book/Request Service
Services can primarily be requested by:
- Phone Call: Calling our dedicated phone number: +88 01337-19991.
- Email: Sending an email to info@ayatambulance.com (for non-urgent inquiries or information).
Upon receiving a request, our team will confirm availability and provide details regarding the service.
5. Pricing and Payment
- Quotation: Prices for our services will be quoted at the time of your booking inquiry, based on factors such as distance, type of ambulance required, and specific medical needs (if any).
- Payment: Payment terms will be communicated at the time of booking. Typically, payment is due upon completion of the service. We accept various payment methods, which will be specified during the booking process.
- Cancellation: If you need to cancel a service, please inform us as soon as possible. Cancellation policies, if any, will be communicated at the time of booking.
6. User Responsibilities
When requesting our Services, you agree to:
- Provide accurate and complete information regarding the patient’s condition, location, and destination.
- Ensure that the patient is ready for transfer at the agreed-upon time.
- Cooperate with our ambulance crew and follow their instructions for the safety and well-being of the patient and crew.
- Ensure that a responsible adult accompanies the patient if required (e.g., a minor, an unconscious patient, or a patient requiring constant care).
- Pay for the services as agreed.
7. Limitations of Liability
- No Medical Advice: The information on our Website is for general informational purposes only and does not constitute medical advice. Ayat Ambulance provides transportation services, not medical treatment or diagnosis.
- Service Delays: While we strive for punctuality, Ayat Ambulance shall not be liable for any delays or failures in service provision resulting from circumstances beyond our reasonable control, including but not limited to severe weather, natural disasters, traffic congestion, road closures, civil unrest, or other force majeure events.
- Third-Party Actions: We are not responsible for the actions or omissions of third parties, even if those parties are connected to or recommended by us.
- Website Content: Ayat Ambulance does not warrant the completeness, reliability, or accuracy of the information published on this Website. We reserve the right to modify the content of the Website at any time without prior notice.
- Indirect Damages: To the fullest extent permitted by law, Ayat Ambulance shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Services; (b) any conduct or content of any third party on the Services; or (c) unauthorized access, use, or alteration of your transmissions or content.
8. Intellectual Property
All content on the Website, including text, graphics, logos, images, and software, is the property of Ayat Ambulance or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our express written permission.
9. Links to Third-Party Websites
Our Website may contain links to third-party websites or services that are not owned or controlled by Ayat Ambulance. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Bangladesh. Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be settled by negotiation. If a resolution cannot be reached through negotiation, the dispute shall be submitted to the exclusive jurisdiction of the courts of Bangladesh.
11. Changes to Terms & Conditions
We reserve the right to modify or replace these Terms at any time, at our sole discretion. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Website or Services after any revisions become effective means that you accept and agree to the new Terms.
12. Contact Us
If you have any questions about these Terms, please contact us:
- Email: info@ayatambulance.com
- Phone: +88 01337-419991